For small businesses in England and Wales, keeping HR policies up to date has never been more important; or more complex.
Employment law changes frequently, and policies must reflect not only legal requirements but also the reality of a business’s sector, size and workforce. Increasingly, small companies are turning to AI tools to help draft HR policies. Used well, AI can be a powerful starting point. It can summarise legislation, suggest policy structures and highlight common risks. For time-pressed business owners, this can feel like a welcome solution.
However, AI alone is not enough. HR policies are not “one size fits all”. A policy that works for a professional services firm may be wholly unsuitable for a care provider, retailer or manufacturing business. AI cannot fully understand workplace culture, operational pressures, union presence, or how a policy will play out day-to-day with real employees.
- This is where an HR consultant adds critical value.
- An experienced HR consultant ensures that policies are:
- Legally compliant with current law in England and Wales
- Relevant to the specific sector and business model
- Proportionate for the size and risk profile of the organisation
- Practical and defensible if challenged by employees or tribunals
AI can generate content, but it cannot exercise judgement. It cannot spot when a policy creates unintended risk, contradicts existing contracts, or undermines employee relations. Nor can it adapt wording to reflect how a business actually operates.
For small businesses, the most effective approach is a blended one: use AI to stay informed and efficient, but rely on an HR consultant to tailor, sense-check and future-proof policies. This combination delivers compliance, credibility and confidence without losing the human understanding that good HR requires.
For tailored, personalised HR solutions that align with your business goals, contact Leonie Goodman Consulting for independent HR support that increases engagement, retention and compliance.
